Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, company name, property information, and payment details when you create an account or use our services.
We automatically collect certain information when you use our platform, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraud and abuse
3. Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
4. Data Security
We use industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. Your financial data is processed through PCI-compliant payment processors.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
6. Your Rights
You may access, correct, or delete your personal information at any time through your account settings or by contacting us. You may also request a copy of the personal data we hold about you.
7. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.
9. Contact Us
If you have questions about this privacy policy, please contact us at privacy@residen.io.